Privacy Policy
1. Introduction
We are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our real estate services.
2. Information We Collect
We may collect personal information including:
* Name, phone number, and email address
* Property preferences and enquiry details
* Information submitted through contact forms, property enquiries, or booking requests
* Any additional information you voluntarily provide
We may also collect non-personal information such as:
* IP address and browser type
* Pages visited and time spent on the website
* Device and usage data
3. How We Use Your Information
Your information is used to:
* Respond to property enquiries and service requests
* Provide relevant property listings and updates
* Arrange inspections, consultations, or callbacks
* Improve website functionality and user experience
* Send marketing communications (only where permitted or with your consent)
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
* Understand how visitors use our website
* Remember your preferences
* Deliver relevant content and advertisements
You can choose to disable cookies through your browser settings, however this may affect website functionality.
5. Sharing of Information
We do not sell your personal information. We may share your information with:
* Our team members and agents
* Service providers (e.g. CRM systems, website hosting, marketing platforms)
* Legal or regulatory authorities where required by law
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
7. Access and Correction
You have the right to request access to the personal information we hold about you and request corrections if necessary. Please contact us using the details below.
8. GDPR & International Users
If you are located in the European Economic Area (EEA), you may have additional rights including:
* The right to access, update, or delete your data
* The right to restrict or object to processing
* The right to data portability
You may also withdraw consent at any time where processing is based on consent.
9. Australian Privacy Compliance
We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Personal information is handled in accordance with these principles.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
Email: info@gipg.com.au
13. Consent
By using our website, you consent to this Privacy Policy and the collection and use of your information as described above.